Cultivating Communities of Practice (Wenger, McDermott, Snyder)

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Chapter 3: Seven Principles for Cultivating Communities of Practice

April 10, 2020

  • (50) Concept: Designing CoPs for “Aliveness” keeps it sustainable
  • (51) 7 Principles for making CoPs “Alive”
    1. Design for Evolution
    2. Open a dialogue between inside and outside perspectives
    3. Invite different levels of participation
    4. Develop both public and private places
    5. Focus on value
    6. Combine familiarity and excitement
    7. Create a rhythm for the community
  • (54) 2: Opening a dialogue…
    • Potential for CoPs is seen/determined by an outsider who can find ways to apply the knowledge developed with the CoP and integrate it outside to the greater organization
    • “Agent of change” (expert insider) from within the CoP can achieve this too

How do design leaders find ways to advocate UX team’s knowledge to the greater organization?

How do UX best practices get transformed to impact organizational best practices across the whole organization?

(60) Re: 5: Focus on value:

What is the value of having UX designers bond well as a group within the organization? How does their bond affect their work and/or the organization’s perception of them?

Do your designers have a CoP within the organization, or is it primarily a Community of Interest for a professional association?

Chapters 2-3 Notes